If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Need Help?
If you have an issue or question that requires immediate assistance, you can click the chat with us button to contact us through whatsapp. If we aren’t available, drop us an email and we will get back to you within 24 hours!
Our Craft
Every jar is a reflection of tradition, patience, and precision. Our recipes are rooted in Andhra heritage and brought to life in small batches using the finest ingredients—ensuring depth of flavour that cannot be rushed.
Yes. Each batch is handcrafted in limited quantities, preserving the warmth, authenticity, and integrity of a home kitchen.
Never. We rely on time-honoured methods—oil, salt, and natural curing—to preserve and enhance flavour.
Delivery Experience
We deliver across India and cater to international requests—so a taste of home is never too far away.
Your order is freshly packed and typically reaches you within 2–5 days.
Yes. Premium shipping options are available at checkout for a faster experience.
We offer complimentary delivery on select orders within Chennai above ₹999.
Freshness & Storage
Our pickles and podis are crafted to last 3–6 months, while pachadis are best enjoyed fresher.
Keep them in a cool, dry place. Always use a clean, dry spoon. Refrigeration after opening helps retain peak freshness.
The Experience
Pair generously with hot rice and ghee, idli, dosa, or curd rice—transforming everyday meals into something memorable.
Begin with our signature creations—Mango Avakai, Green Chilly Pachadi, or Ginger Jaggery for a true taste of Upala’s Kitchen.
Gifting & Custom Orders
Yes. We craft thoughtful, premium combinations perfect for festive gifting, celebrations, and corporate hampers.
Absolutely. Reach out to us and we’ll curate a selection tailored to your taste.
Care & Support
In the rare event of damage or leakage, our team will ensure it is resolved promptly and seamlessly.
As our products are perishable and made in small batches, returns are limited. However, we’re always here to assist you.
